Our hospitality. Your safety.
COVID-19 policies and procedures.
UPDATE: April 30 2021
It brings us immense joy to announce that the fullness of our family will re-emerge tomorrow.
The brief interlude has been carefully utilised to place the final touches on the new additions to our growing brood of venues. Our lips will remain tightly sealed for just a little longer, with all to be revealed in May…
Thank you once again for your incredible support. It really is you, our State Buildings community, who continually drive us to strive for greatness in delivering the finest experiences.
We look forward to seeing your beaming, yet concealed faces, this weekend!
COVID-19 POLICIES & PROCEDURES
We kindly ask that upon entry you utilise the SafeWA app to scan one of the QR codes, or alternatively, use the contact register provided.
Sanitiser stations have been set up at all entry and exit points of the building and mandatory temperature checks are being conducted for team members and suppliers.
If you are feeling unwell, please do not enter the State Buildings and seek medical assistance immediately.
All of our team members have completed the AHA Hospitality & Tourism Hygiene Course and a Hygiene Officer is on duty at all times.
The following additional precautions are being undertaken to enhance your protection during this time:
Hygiene practices – We have increased the frequency of cleaning and disinfecting for all high touch areas as well as back of house spaces. The State Buildings is a cashless venue with all payments to be made via EFTPOS.
Food preparation – Whilst our culinary practices have always been of the highest standard, we have implemented additional precautionary measures including our culinary teams wearing gloves during food preparation. All team members are washing their hands according to stringent HACCP principles.
Reservations and cancellations – We will remain flexible with our cancellation policy for hotel and event reservations and will continue to provide suitable alternatives to our guests. To find out more about these new initiatives, please contact email@example.com.
Contactless service – We are passionate about our award-winning and personalised service. Each of our hotel guests will be contacted prior to arrival to discuss their preferences, with contactless check-ins and building access without the use of lifts available upon request.
We are closely following the advice from authorities and we will continue to review our policies and procedures on a daily basis.