Our hospitality. Your safety.
COVID-19 policies and procedures.
COVID-19 POLICIES AND PROCEDURES
The health and wellbeing of our State Buildings community is paramount to us and our highest priority is delivering a safe and serene place for you to relax and play.
In order to comply with current state government regulations, the layout of our venues is dictated by the 2 sqm capacity restriction.
We kindly ask that upon entry you utilise the SafeWA app to scan one of the QR codes, or alternatively, use the contact register provided.
Sanitiser stations have been set up at all entry and exit points of the building and mandatory temperature checks are being conducted for team members and suppliers.
If you are feeling unwell, please do not enter the State Buildings and seek medical assistance immediately.
All of our team members have completed the AHA Hospitality & Tourism Hygiene Course and a Hygiene Officer is on duty at all times.
The following additional precautions are being undertaken to enhance your protection during this time:
Hygiene practices – We have increased the frequency of cleaning and disinfecting for all high touch areas as well as back of house spaces. The State Buildings is a cashless venue with all payments to be made via EFTPOS.
Food preparation – Whilst our culinary practices have always been of the highest standard, we have implemented additional precautionary measures including our culinary teams wearing gloves during food preparation. All team members are washing their hands according to stringent HACCP principles.
Reservations and cancellations – We will remain flexible with our cancellation policy for hotel and event reservations and will continue to provide suitable alternatives to our guests. We have introduced a new series of curated event experiences designed for smaller size groups as well as a food delivery service for external meetings. To find out more about these new initiatives, please contact firstname.lastname@example.org.
Contactless service – We are passionate about our award-winning and personalised service. Each of our hotel guests will be contacted prior to arrival to discuss their preferences, with contactless check-ins and building access without the use of lifts available upon request.
We are closely following the advice from authorities and we will continue to review our policies and procedures on a daily basis.
Our wonderful team is always here to assist and we thank you for your continued support. Should you have any further questions, please contact us at email@example.com.
UPDATE: 12 February 2021
Following the latest announcement from the Western Australian Government, we are delighted to divulge a hidden trove of restaurant reservations to those that are most swift off the mark.
Our halcyon home of wine will reopen on Sunday at 2pm, delivering hours of bottled deliciousness, and a dearly loved collection of noodle favourites are making a triumphant return to the subterranean spice den.
Wildflower will soon begin basking in the second summer – BUNURU. Take a moment to explore the ultimate rooftop retreat and begin a journey of culinary mastery, culminating in an overnight escape at COMO The Treasury.
Whilst the comforting smiles of the State Buildings family will soon be visible, rest assured, our priority of creating a safe destination for you to enjoy life’s greatest pleasures will never change.